Privacy Policy
Your Data Protection & Rights • April 2026
Alabarika is built on trust. Protecting your personal information and financial data is our highest priority while facilitating service providers to thrive.
1. Data Collection & Purpose
Profile Data
We store your name, email, phone number, and professional portfolio to verify your identity and showcase your skills to potential clients.
Geolocation
With your consent, we use your precise location to show you nearby service opportunities or local artisans within your vicinity.
Financial Vault
Payment accounts and MoMo details are stored securely for facilitating escrow deposits and cashout withdrawals. We never share this with other users.
Chat Audits
We keep encrypted records of on-platform messaging to resolve disputes and protect you from fraudulent activities.
2. Information Sharing
Alabarika does not sell or lease your personal data to third parties. We only share information in limited circumstances: • Service Facilitation: Sharing your professional details with clients who need your service. • Legal Compliance: If required by law or to protect the safety of our users. • Dispute Resolution: Sharing relevant chat history with our mediation staff during a reported conflict.
3. Security Standards
We implement enterprise-grade encryption for all sensitive data. Password hashes are stored using modern cryptographic standards, and all payment communications are protected by SSL/TLS encryption through our payment partners (Hubtel).
4. Your Data Rights
You have the right to access, update, or request deletion of your account and personal data at any time. You can manage most profile information via your account settings or contact our support team at support@alabarika.app for specialized requests.
PWA & Cookies
Our Progressive Web App (PWA) uses local storage and service workers to provide an offline experience and fast loading times. We use essential cookies to maintain your login session and theme preferences.